Concierge
The Concierge Desks are manned 24 hours a day, seven days a week. Concierge will be happy to assist you with any inquiries you may have, please do not hesitate to contact them.
Concierge contact details are as follow:
· Phone: (03) 9686 7484
· Facsimile: (03) 9686 7485
· Email: service@freshwaterplace.com.au
· Alternatively you may call Concierge on your apartment intercom by pushing button 3 (man with cap). Do not lift the receiver as once button is pressed Concierge are alerted and when they pick up the intercom at the desk your apartment intercom will ring then just answer with handset. (See full guidelines located under intercom Use)
Please also feel free to visit Concierge in person at the desks for any inquiries you may have.
Contacting Concierge if Desk is Unattended:
· There is a telephone located at the Concierge Desk – simply pick up the receiver and press button as indicated.
· This will go through to Concierge via the mobile phone.
Concierge will also be able to assist you with any information regarding bookings for our facilities and explain the procedure or the ‘Conditions of Use’ for the following:
Concierge will also be able to provide you with the appropriate forms required, whether it is for a facility booking or an apartment key or security pass order.
Concierge contact details:
Phone: 9686 7484, 24 hours a day, 365 days a year.
Please also feel free to visit Concierge in person at the desk for any inquiries you may have.
Concierge contact details are as follow:
· Phone: (03) 9686 7484
· Facsimile: (03) 9686 7485
· Email: service@freshwaterplace.com.au
· Alternatively you may call Concierge on your apartment intercom by pushing button 3 (man with cap). Do not lift the receiver as once button is pressed Concierge are alerted and when they pick up the intercom at the desk your apartment intercom will ring then just answer with handset. (See full guidelines located under intercom Use)
Please also feel free to visit Concierge in person at the desks for any inquiries you may have.
Contacting Concierge if Desk is Unattended:
· There is a telephone located at the Concierge Desk – simply pick up the receiver and press button as indicated.
· This will go through to Concierge via the mobile phone.
Concierge will also be able to assist you with any information regarding bookings for our facilities and explain the procedure or the ‘Conditions of Use’ for the following:
- BBQ’s
- Function Room
- Massage Rooms
- Business Centre
- Media Lounge
- Gymnasium & Inductions
- Swimming Pools
- Saunas & Steam Rooms
- Theatre
- Holding of mail, clearing mailboxes as requested
- Faxing - National and International
- Car wash facility Level 2
- Goods Lift
- Co-ordination move- in / move-out bookings
- Deliveries – Liability & Acceptance Agreement
- Key and Security Pass order forms and payment
- Owners Corporation Rules
- · Resident Information sheet – essential when moving in for building records
- Essential Services connections
- · Resident’s website
Concierge will also be able to provide you with the appropriate forms required, whether it is for a facility booking or an apartment key or security pass order.
Concierge contact details:
Phone: 9686 7484, 24 hours a day, 365 days a year.
Please also feel free to visit Concierge in person at the desk for any inquiries you may have.
